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How do I set up and check my voicemail with Hosted Phone for Seniors?

Try the steps below to resolve your issue.

Just press *98, go to EPB’s online portal (phone.epbfi.com), or dial 648-Mail and follow the prompts. If you decide you want to set up your voicemails to go to your personal email address, this can be set up within in our online portal at phone.epbfi.com

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Related FAQs

Each message can be up to three minutes long.

Yes, however the only headset we have for use with the Polycom phones are the Plantronics Savi 740 headsets. You will also need to purchase an APP-51 Cable to connect the headset to your phone.

EPB Hosted UC is software that offers the freedom and convenience of making and receiving calls from your Windows or MAC desktop computer or laptop, Android tablet or smartphone, and IOS tablet or smartphone. It allows a business to maintain one identity and use their business number anywhere/anytime.

Yes, a business can take a softphone only solution. EPB takes pride in helping our customers find solutions that meet their needs. Please contact one of our sales reps at 423-648-1500, option 2, and they will be happy to assist you.

Yes. You can use your softphone anywhere in the world as long as you have access to the Internet. Just use it as if you are dialing from the US. Long distance charges will apply.

EPB offers both table top and cordless phone handset options. You can mix and match based on your residents' needs. Each of the three handset options feature:

      • Digital Clarity Power™ hearing aid technology for clearer call quality.
      • Boost and dB Amplifier for hearing impaired users.
      • T-coil Technology — an increase in sound quality and clarity in your hearing aids when listening to a public address system or using the telephone.
      • Hearing aid compatible and TIA-1083 compliant.
      • Super bright visual ringer with voicemail indicator.
      • Amplified ringer, incoming sounds and outgoing speech.
      • Loud and clear speakerphone for hands-free conversations.
      • Clarity VoiceAssist talking keypad.
      • One-Touch Memory Buttons.
      • Two of the handsets also feature large caller ID screens and battery backups.

Just press *98, go to EPB’s online portal (phone.epbfi.com), or dial 648-Mail and follow the prompts. If you decide you want to set up your voicemails to go to your personal email address, this can be set up within in our online portal at phone.epbfi.com

For other questions, get in touch with us

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