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How to Turn Off Wi-Fi Calling? A Step-By-Step Guide

If your smartphone has Wi-Fi calling enabled, it means you can make and receive phone calls using your home’s Wi-Fi network. This is an excellent option if your home is located in an area with weak cell signal or if you have a cell phone plan with limited data. If you prefer to use Wi-Fi Calling, you may want to check out our guide on giving your network a Wi-Fi Boost.

However, if you tend to make calls in rooms with weak Wi-Fi signal or like to talk on the phone while walking outside, your phone may switch back and forth between cellular networks and Wi-Fi. This will cause your phone stutter and drop calls, which can get frustrating fast.

If you’d like to turn off Wi-Fi calling on your phone and just stick to using your cellular plan for calls, it’s easy to disable this feature. We’ll show you how to do this on most smartphones so you can achieve this goal with ease in minutes.

How to turn off Wi-Fi calling on an iPhone

If you have an Apple device, here’s how to turn off your Wi-Fi Calling feature on iPhones.

  1. Open the Settings app on your iPhone from your Home screen.
  2. Tap Cellular, then Wi-Fi Calling
  3. Click the toggle button to disable Wi-Fi Calling on This iPhone.
  4. If prompted, confirm that you want to turn off Wi-Fi calling.

Turn off WiFi Calling on a Mac

Using a Mac computer or laptop to make calls? You can disable Wi-Fi calling on your Mac using your iPhone with these steps.

  1. Open your Settings on your iPhone.
  2. Click Cellular.
  3. Tap Calls on Other Devices.
  4. Look for Allow Calls On and find your Mac.
  5. Click the toggle button to disable Wi-Fi Calling on your Mac.

Screenshot of the Wi-Fi calling option you can toggle on or off on a cell phone

How to turn off Wi-Fi calling on an Android phone

Since Android runs on a variety of wireless devices, each device may require a slightly different method to turn off Wi-Fi Calling. Find your phone below and follow the step-by-step instructions below to turn off Wi-Fi Calling on your Android device.

Turn off Wi-Fi Calling on most Android phones

  1. Tap the Phone app.
  2. Tap the 3 Vertical Dots to open the menu.
  3. Click Settings.
  4. Tap Calls.
  5. Tap Wi-Fi Calling.
  6. Tap the toggle button to disable Wi-Fi Calling.

Turn off Wi-Fi Calling on Google Pixel phones

The steps in the Android section should work for most Pixel phones. Here is an alternative method you may find easier.

  1. Open the Settings menu. You can usually do this by swiping up from the bottom and clicking the icon labeled Settings.
  2. Tap Network & internet.
  3. Click Calls & SMS.
  4. Tap the section below “Wi-Fi Calling” the reflects your cell phone plan provider. This may look different depending on which provider you use.
  5. Tap the toggle button to disable Wi-Fi Calling.

Turn off Wi-Fi Calling on Samsung Galaxy

  1. Tap the Phone app from your Home menu.
  2. Tap the 3 vertical dots to open the menu.
  3. Click Settings then Call Settings.
  4. Tap the toggle button to disable WiFi Calling.

Turn off WiFi Calling on Motorola

  1. Swipe down from the top with two fingers to access the quick menu.
  2. Click the Settings Icon.
  3. Tap Network & Internet.
  4. Click Mobile Network.
  5. Tap Advanced.
  6. Tap Wi-Fi Calling.
  7. Tap the toggle button to disable Wi-Fi Calling.

Why Turn Off Your Wi-Fi Calling?

While Wi-Fi calling works great if you’re trying to save data on a limited cell phone plan, there are many reasons why you may want to disable this feature. For example, if you have a slow Wi-Fi connection, using your Wi-Fi to make phone calls can slow down your internet speed, since your phone calls will share bandwidth with your other devices.

A woman with a lanyard and a purse is walking through a city holding a cell phone to her ear with a disgruntled expression on her face.

If you love to make calls while traveling, commuting or walking, disabling this feature may help improve the quality of your calls by preventing your phone from attempting to connect to every single Wi-Fi network you come in contact with.

And lastly, turning off Wi-Fi Calling is one way to improve the quality of your calls in a room that has a poor Wi-Fi signal. However, if you’re experiencing weak Wi-Fi in some areas of your home, you can always follow the steps in our guide on how to eliminate Wi-Fi deadzones. And if you’re an EPB customer, you can always sign up for EPB Smart Net Plus to power all your devices flawlessly at once with warp-speed Wi-Fi in every corner of your home.

What to remember:

  • Turning off Wi-Fi Calling is an easy process that can help improve the quality of your phone calls, especially when you’re outside of your home.
  • With most types of phones, you can disable this feature in your Settings. Go to Settings, and click Cellular / Mobile / Connections. Then tap Wi-Fi Calling and toggle it off to disable this feature.
  • The process is similar on each device, but some steps may be a little different depending on which phone you’re using. Check out the sections above to step-by-step guides for each individual phone.
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