Update (8:24 AM): Following storms that impacted the Chattanooga area Saturday evening, EPB is working as quickly as possible to restore power to about 480 customers who continue to experience outages due to damage to the system. The Smart Grid prevented outages or auto-restored power to about 3,400 customers. EPB line crews worked through the night and early morning to restore about 1,720 households and will continue working until all customers have power. Please check back for updates. You may also refer to the Outage Map or call EPB Customer Service, 423-648-1EPB (1372).

Say hello to reliability and clarity

Get the phone features you expect and keep your same number. It’s never been easier to switch.

Crystal clear phone service you'll call amazing

Brilliant reception and a super-reliable connection plus all of the features you love – including voicemail, caller ID, call forwarding and long distance.

All phone plans include these great features

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Three great Fi Phone packages to choose from:

Basic

$22.99

per month plus tax


  • Long distance just 6¢ per minute

LD 120

$29.99

per month plus tax


  • 120 minutes domestic long distance included

Unlimited

$39.99

per month plus tax


  • Unlimited domestic long distance

Save when you bundle with Internet and/or TV!


Local, award-winning service and tech support for your family’s needs

We are offering the best prices we can up front, with no introductory prices that skyrocket after the introductory period is over, and you’ll get the best value when you bundle two or more services with us. 

We are in the process of contacting property managers throughout our service area to discuss delivering EPB Fiber Optics.

To learn more about EPB Fiber Optics availability at your apartment complex, give us a call at 423-648-1372.

This depends on the wiring that is already in your home. If your home’s wiring is not capable of delivering the best quality from Fi TV, Fi-Speed Internet or Fi Phone, we will replace the wiring that is currently running to your existing jacks at no charge to you.

Fiber optics are laser-generated pulses of light that travel over hair-thin strands of glass fiber. Because light travels faster than any other power source, fiber optics makes everything faster. Uploading, downloading and speeds are all improved because fiber optics sends information with the speed of light.

Traditional communications companies use copper lines to transfer their signal to your home. EPB Fiber Optics is the area’s only provider that uses 100% fiber optics.

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