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Support

How can we help you today?

    Phone

    We’ll keep you connected by helping you make the most of your phone service. Refer to the resources below for more information.

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    FAQs

    There is no charge for residential installation. And, with EPB there are no contracts or hidden fees.

    Fi Phone includes many popular features including voicemail, call forwarding, call blocking, call waiting, robocall stop, speed dialing, three way calling, call transferring and more. And, affordable domestic and international calling plans are also available.

    Press *98 and follow the prompts.

    Any type of landline corded or cordless phone can be used with Fi Phone service.

    Yes. You can easily forward voice messages to another mailbox by pressing 5 while listening to a voice message from any phone, or by accessing your voicemail online via the CommPortal.

    Each message can be up to three minutes long.

    To transfer a caller to another person, press the “Flash/Talk” button, dial the number where the call is being transferred, then hang up.

    Troubleshoot an issue

    Resources

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    For other questions, get in touch with us

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    Channel listings by package

    The interactive guide below may include temporary, free preview channels that are not available in the package you select.
    Please refer to the digital PDFs below for the most current channel tier listings.

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