Scam Alert: EPB is receiving reports that some customers are receiving scam robo calls demanding immediate payment for their electric/fiber bills to avoid disconnection. These calls may appear to come from an EPB number, but EPB never demands payment in an automated phone message. Instead, we simply ask customers to call back for more information. Please disregard if you receive a robo call demanding that you press a button and make an immediate payment. If you have questions or concerns, please call (423) 648-1372. EPB is here 24/7/365 to serve you.
Save when you bundle with internet and/or TV!
We are offering the best prices we can up front, with no introductory prices that skyrocket after the introductory period is over, and you’ll get the best value when you bundle two or more services with us.
We are in the process of contacting property managers throughout our service area to discuss delivering EPB Fiber Optics.
To learn more about EPB Fiber Optics availability at your apartment complex, give us a call at 423-648-1372.
This depends on the wiring that is already in your home. If your home’s wiring is not capable of delivering the best quality from Fi TV, Fi-Speed Internet or Fi Phone, we will replace the wiring that is currently running to your existing jacks at no charge to you.
Fiber optics are laser-generated pulses of light that travel over hair-thin strands of glass fiber. Because light travels faster than any other power source, fiber optics makes everything faster. Uploading, downloading and speeds are all improved because fiber optics sends information with the speed of light.
Traditional communications companies use copper lines to transfer their signal to your home. EPB Fiber Optics is the area’s only provider that uses 100% fiber optics.
Accept calls only from the phone numbers you choose.
Prevents certain phone numbers from calling, or calling again, by blocking them so that your phone doesn't even ring.
RoboStop Robocall Blocking
Automatically blocks unwanted calls generated by known robocall software. Opt-in to RoboStop through our customer service representatives at 423-648-1372.
Trace the numbers of unidentified callers who annoy or harass you so that action can be taken.
Speak with two callers at the same time on one phone line.
Forward busy or unanswered calls directly to voice mail or forward calls to another number on demand.
Notifies you of incoming calls when you're on the line. Just "click" your phone to place your existing call on hold and answer the waiting call.
Store your favorite telephone numbers and dial them with the touch of a button.
Redials a no-answer or busy number and notifies you when the line is available to complete the call.
Call back the number that last called you.
Never miss a call when you're unavailable to answer or are away from your phone.
Enhanced Caller ID
Displays the name and phone number of the person calling you and who’s on call waiting.
Even if you exceed your plan’s minutes, domestic long distance rates are still a deal at only $.06 per minute. Plus, get great rates on international calls across the planet.