Download the free MyEPB app today
Download the free MyEPB app today
The new and improved MyEPB app is your go-to resource to view and manage your EPB Energy and Fiber Optics accounts on the go. Track your home's energy usage, pay bills and identify ways to save—anytime, anywhere. It’s the simple, secure way to connect with EPB.
Effortless control at your fingertips!
Securely pay your EPB Energy & EPB Fiber Optics bills and manage your account with ease. Enroll in AutoPay and Paperless Billing for added convenience.
Get the help you need fast—connect with EPB Customer Support in just one click.
Quickly report and track energy and fiber outages in real time. Stay informed on restoration updates at your fingertips.
Monitor your energy consumption in real time to stay in control of your usage and costs.
Stay informed and in control with real-time energy tracking. Get the insights you need to manage your energy efficiently!
See where you are within your current billing cycle, including the amount spent and kWh used.
View your average energy use by time of day to identify trends and make smarter energy choices.
Compare your monthly usage to previous years and see how seasonal weather patterns affect your bill.
See where you are within your current billing cycle, including the amount spent and kWh used.
View your average energy use by time of day to identify trends and make smarter energy choices.
Compare your monthly usage to previous years and see how seasonal weather patterns affect your bill.
Securely pay your EPB Energy & Fiber Optics bills whenever and wherever you are. With easy online access, managing your payments has never been more convenient.
Securely pay your EPB Energy & Fiber Optics bills whenever and wherever you are. With easy online access, managing your payments has never been more convenient.
If you experience an Energy or Fiber Optics outage, the MyEPB app keeps you informed with live updates on crew status and estimated restoration times.
If you experience an Energy or Fiber Optics outage, the MyEPB app keeps you informed with live updates on crew status and estimated restoration times.
For customers on our PrePay Power program, managing your balance and adding funds has never been easier. No more calling or texting to add funds.
For customers on our PrePay Power program, managing your balance and adding funds has never been easier. No more calling or texting to add funds.
No, the MyEPB app is free and can be found inside your mobile device’s app store. Your payments and service requests don’t involve any extra fees or charges when made through the app.
From your mobile device, find your app store. On Apple devices, look for “App Store”. On Android devices, look for “Google Play”. Once you have clicked into your device’s app store, search for “MyEPB”.
Please make sure that you are entering the same username and password that you use to manage your online account at epb.com. If you’ve forgotten either your username or password, please click “Need help logging in?” from the home screen. You will be given the opportunity to retrieve your username and/or reset your password.
Once logged in, visit “More” from the footer menu and toggle the slider next to “Biometric Sign In”.
Once logged into your account, from the home app screen you will click on the “Pay Now” icon under the account you would like to pay. This will display the “Pay My Bill” section, there you will be able to select the payment method you would like to use to pay your bill.
The MyEPB app allows you to be notified when your monthly bill goes over a dollar amount that you set.
If you aren’t receiving notifications, you will need to enable them on your mobile device.
How to enable notifications on iPhone:
How to enable notifications on Android:
The MyEPB app detects fiber connectivity issues between EPB facilities and the fiber terminal outside of your home. If the app isn’t detecting a problem, the issue may be with your router. Try unplugging it, waiting 10 seconds, and plugging it back in. If the issue persists, report it though the app and one of our EPB Tech ProsSM will call you to assist with troubleshooting.
