Main Content
Storm & Outage Center

Stay safe & informed during weather-related events

Get live outage updates

Use the MyEPB app for outage tracking and real-time updates

Energy outages are possible with any storm. The best way to report an outage in seconds and get real-time updates on restoration efforts is with the official MyEPB app. Download it free on your device’s app store and stay informed.


Get live outage updates from EPB social media accounts

One of the fastest ways to stay up-to-date on EPB weather-related alerts is by following us on social media:

Ways to Report an Outage


Report via App

Download to report and track outage restoration status.


Report via Text

Text “OUTAGE” to 423-648-1372 to report.


Report via Chat

Chat with a representative to report an outage.