Trouble Paying?

At EPB, we understand that some of our customers are experiencing financial difficulties as a result of the COVID-19 pandemic and the recent tornados and severe weather. If you are currently unable to pay your EPB Energy and/or EPB Fiber Optics bill by its due date, we want to help you make payment arrangements and refer you for any assistance that may be available. We also encourage you to make partial payments, as you are able, to help avoid accruing a large balance.


Please provide all of the following information: