Fiber optic technology transmits information using laser-generated pulses of light that travel over hair-thin strands of glass fiber. Because light travels faster than anything else in the universe, fiber optics provide faster uploads and downloads while reducing network reaction times. Traditional communications companies use copper lines to transfer their signal to your home or business. EPB Fiber Optics is the area's only provider that uses 100% fiber optics.
If you forget your password, click on “forgot password” and a reset link will be sent to the email address linked to your account. Follow the instructions to reset the password. If you run into any issues, please do not hesitate to call EPB 423-648-1500 and we will be happy to assist.
You can visit us at one of three convenient locations:
• EPB Main Office
10 West M.L. King Blvd.
• EPB Brainerd Branch
830 Eastgate Loop
Monday - Friday
Drive-thru hours: 7:30 m. – 6 p.m. Saturday 9 m. – 1 p.m.
• EPB Hixson Branch
2124 Northpoint Blvd.
Monday - Friday
Drive-thru hours: 8 m. – 6 p.m. Saturday 9 m. – 1 p.m.
Minimum equipment requirements include: Processor - Intel i5 3.2GHz or higher and AMD FX-8120 or higher, Memory - 8GB or higher, Operating System (OS) - Windows 8.1 or Apple Mac OSX 10.8 or higher, PCIx Hard Drive with Sequential Read/Write over 1.25 GigaBytes per second.
Yes. In 2010, EPB Fiber Optics became America’s first provider to deliver Gigabit-speed internet to every home and business. And in 2015, we became the first provider in the world to offer 10-Gigabit speed internet as an option to homes and businesses.