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Internet Security Best Practices

Learn more about simple steps you can take to help enhance your internet security and help you get the most out of your Internet service.
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Related FAQs

Fiber optic technology transmits information using laser-generated pulses of light that travel over hair-thin strands of glass fiber. Because light travels faster than anything else in the universe, fiber optics provide faster uploads and downloads while reducing network reaction times. Traditional communications companies use copper lines to transfer their signal to your home or business. EPB Fiber Optics is the area's only provider that uses 100% fiber optics.

No. You must subscribe to our internet service to take advantage of our WiFi solutions.

The router we use will support 64 clients/devices, per radio (2.4Ghz and 5Ghz radios included) at any given time.

Yes, you can get an evening install, and no EPB does not charge a different rate for an after-hours appointment. We will make every effort to find a time that works for you and your business to install your WiFi solution.

Yes. EPB has inherent blocking characteristics provided by NAT. In other words, all incoming ports are blocked unless there is an established outbound session from a computer/device inside the router. Additionally, EPB offers antivirus protection software that can be downloaded to your devices.

Yes. You choose how you would like them named. For instance, front door, lobby, etc.

Two SSIDs are included with Smart Network for Business. If you require more, our Hosted WiFi may be a better choice for your business. We can help you choose the right solution now then upgrade your service when your business is ready.

For other questions, get in touch with us