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Internet Security Best Practices

Learn more about simple steps you can take to help enhance your internet security and help you get the most out of your Internet service.
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You can visit us at one of three convenient locations:

• EPB Main Office

10 West M.L. King Blvd.

• EPB Brainerd Branch

830 Eastgate Loop

Monday - Friday

Drive-thru hours: 7:30 m. – 6 p.m. Saturday 9 m. – 1 p.m.

• EPB Hixson Branch

2124 North Point Blvd.

Monday - Friday

Drive-thru hours: 8 m. – 6 p.m. Saturday 9 m. – 1 p.m.

Fiber optic technology transmits information using laser-generated pulses of light that travel over hair-thin strands of glass fiber. Because light travels faster than anything else in the universe, fiber optics provide faster uploads and downloads while reducing network reaction times. Traditional communications companies use copper lines to transfer their signal to your home or business. EPB Fiber Optics is the area's only provider that uses 100% fiber optics.

EPB encourages all customers to enroll in paperless billing. When you do, you will receive a one-time $10 credit per account. To switch to paperless billing, please click here or call 423-648-1372.

Residential customers may request to be billed on one of four optional dates each month. To choose a due date that’s right for you, call us at 423-648-1372.

Business customers can call 423-648-1500 to speak with a business account representative about options available to you.

So fast you could stream 1,754 online movies all at the same time – in HD – from a single internet connection without experiencing any buffering or lag time. While that’s more bandwidth than you may ever need – it’s an enormous platform of possibility for whatever online opportunities innovative thinkers can dream up next.

Learn more.

Yes. Your installer will be happy to assist in migrating your devices to the new WiFi network. And, if you prefer to have your equipment hardwired, we will set this up using the 4 Gigabit LAN ports on the back of the device.

Yes. In 2010, EPB Fiber Optics became America’s first provider to deliver Gigabit-speed internet to every home and business. And in 2015, we became the first provider in the world to offer 10-Gigabit speed internet as an option to homes and businesses.

For other questions, get in touch with us

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