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All of EPB’s equipment is housed in a state-of-art data center that is a “bunker” type building which was built specifically to withstand major disasters. In addition, EPB also has a geo-diverse location with full redundancy for all our phone services. Just like any other phone carrier, EPB does use third parties to complete calls all over the world. So, if another carrier experiences a disaster there could be issues completing calls outside of EPB’s calling area. If you ever experience any issues, EPB is here to help 24/7/365 via chat or by calling 423-648-1372.
Hosted Phone for Seniors is a solution for residents of assisted living or long-term care facilities. The solution includes special handsets to address the unique needs of seniors, and feature amplified sound, extra-large Braille keypad, a bright visual ringer, hearing-aid integration and more. Features include:
All of EPB’s equipment is housed in a state-of-art data center that is a “bunker” type building which was built specifically to withstand major disasters. In addition, EPB also has a geo-diverse location with full redundancy for all our phone services. Just like any other phone carrier, EPB does use third parties to complete calls all over the world. So, if another carrier experiences a disaster there could be issues completing calls outside of EPB’s calling area. If you ever experience any issues, EPB is here to help 24/7/365 via chat or by calling 423-648-1372.
Each message can be up to three minutes long.
Yes. As long as your new address and physical business location is within the EPB service area, we can move your service.
Every extension number is directly connected to a specific telephone in your business. If you need to change or add an extension, call us at 423-648-1500.
Yes. EPB Hosted Phone Solutions includes a Multi-Line Hunt Group features which does just that. To learn more schedule your free business technology assessment or call 423-648-1500.
SimRing allows you to designate multiple phones to ring simultaneously when a call is directed to your desk phone. All phones will ring at the same time until the call is answered or voicemail on one of the phones picks up.
Find Me/Follow Me allows you to designate a series of phone numbers that will ring in the order you specify when a call is directed to your desk phone. You will either have SimRing or Find Me/Follow Me depending upon your level of service. Only one of these features may be used at one time. You can manage either feature from your desk phone or online via the CommPortal.
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Give us a call anytime day or night at 423-648-1372.