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Support

How can we help you today?

    Mobile App

    See your usage in real time, view and report outages and more on the mobile MyEPB app. Refer to the resources below for more information.

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    Log in to MyEPB for account info and more

    Go to myEPB

    FAQs

    You can keep track of outage restorations in your area, report an outage, and more on the free MyEPB app.

    Yes. You may share the login with people within your immediate household. The EPB Fi TV app comes with 6 streams for simultaneous viewing on 6 different devices at the same time. You may also purchase up to four additional streams for $2.50 each for a total of up to 10 streams.

    To order additional streams, call us at 423-648-1372 anytime day or night.

    Unfortunately, no. However, you can pay your bills online through the MyEPB portal on EPB.com. Just log in to see and pay both your electric bill and fiber optics bill. You can also manage your accounts and more through this helpful online tool.

    Download MyEPB now.

    It helps you keep up with your home's energy usage in real time so you can make adjustments in your usage to better manage your energy costs. Log in and see your current usage; your usage history by day, week, month and year; an outage map and even report an outage in your area. Download the MyEPB app now.

    Apple and Android tablets and smartphones.

    For more information, watch this helpful video.

    Yes, just download the FREE EPB Fi TV app from your app store and log in using your Fi TV login and password to enjoy Fi TV on Apple and Android tablets and smart phones.

    For more information, watch this helpful video.

    Because of our Smart Grid technology, EPB is able to detect real-time changes in your daily consumption of electric power based on your average daily consumption. This alert can help you detect any issues with components like heating and air units, water heaters, appliances, etc.

    Troubleshoot an issue

    For other questions, get in touch with us

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    Channel listings by package

    The interactive guide below may include temporary, free preview channels that are not available in the package you select.
    Please refer to the digital PDFs below for the most current channel tier listings.
    Fi TV Select Channel Lineup | Lista De Canales

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