Try the steps below to resolve your issue.
If you are on Overview screen and receive an error; click Settings; Logout; LogIn. If on touch id/fingerprint screen and receive an error; cancel TouchID; enter your Password; Login. If errors are still occurring after performing these steps, please check to make sure you have a valid internet connection on your mobile device and lastly, uninstall and reinstall the app.
Chat with us online live, anytime.
Send us an email and we’ll respond very soon.
Give us a call anytime day or night at 423-648-1372.