The greenest services in the Chattanooga area

Protect yourself. Call 811 before you dig.

Planting trees and shrubs, setting fence or mailbox posts, and more requires breaking ground. And, any time you dig on your property you could be at risk of damaging buried utility lines, which might result in expensive repairs and even injury.

So be sure to call your state’s One Call System at 811 before you dig to find out where underground electric, gas, water, sewer, telephone, fiber optics, Internet, and cable lines are located – and have them marked. It’s an important step that can keep you safe.

Here’s how 811 works:

1. Call 811 anywhere in the U.S. (In Tennessee, you can also call 1-800-351-1111; In Georgia, you can also call 1-800-282-7411).

2. The system will confirm your state of residence.

3. Press 1 to submit a request for locating underground utilities.

4. You’ll be connected to an 811 representative who’ll ask you some questions about where you plan to dig on your property.

5. After taking your information, the representative will provide you with a confirmation number of your request. Keep this number for future reference.

6. Your local utilities will automatically be notified of your request.

7. Each utility will mark your service lines within 3-10 business days (you do not need to be present). All utilities are required to update your request online as they mark your utilities.

8. To check the status of your request, visit Tenn811.com for Tennessee addresses, and Georgia811.com for Georgia addresses, and enter the confirmation number the representative provided.

Did you know?

After your 811 request is complete, you should still double check for utility markings on your property before you dig. Make sure all underground utility locations have been clearly marked and when in doubt, call 811 to confirm. It’s better to be safe than sorry!

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