Scam Alert: EPB is receiving reports that some customers are receiving scam robo calls demanding immediate payment for their electric/fiber bills to avoid disconnection. These calls may appear to come from an EPB number, but EPB never demands payment in an automated phone message. Instead, we simply ask customers to call back for more information. Please disregard if you receive a robo call demanding that you press a button and make an immediate payment. If you have questions or concerns, please call (423) 648-1372. EPB is here 24/7/365 to serve you.
EPB Power Share
Some Chattanooga area families struggle to pay for utilities due to higher bills, a loss of a job or other financial emergency. Power Share is a year-round program that provides direct support thru your donations to Chattanooga area families in need.
All donated funds are given to United Way 211 - an outreach program of the United Way that qualifies and distributes 100% of contributed funds to local families.
3rd Party Notification
You can authorize a third party, such as a friend or family member, to receive copies of your power bills and other important notices in order to remind you to pay and avoid disconnection. To designate a person for this notification, please complete the Third Party Notification Form.
Service for the Hearing Impaired
We provide a special phone number for our hearing impaired customers.
Please contact us at our TTD/TTY service number (423) 648-1490.
Select Your Due Date
For the convenience of your budget and planning, you may request to be billed on one of two optional dates each month, based upon which billing cycle your account falls into.
To find out which dates are available for your account, please contact us at (423) 648-1EPB (1372) or by clicking here.