When Consumer Reports asked its members for feedback on their internet plans, more than half of the internet service providers (ISPs) were given unfavorable or worse ratings for overall satisfaction, and the majority earned our worst marks for value. In fact, just a handful of ISPs received stellar ratings for value.
That’s what we’ve found in previous surveys, too. And it’s a big pain point for many people. In earlier CR surveys, an overwhelming majority of respondents—84 percent, at last tally—agreed that web access is now as important as electricity or water service.
Read the full article at MSN.
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