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Storm & Outage Center
Stay safe & informed during weather-related events
Don't let spring and summer storms leave you in the dark. Follow these steps to prepare now and stay safe during hazardous weather.
Use the MyEPB app for outage tracking and real-time updates
Energy outages are possible with any storm. The best way to report an outage in seconds and get real-time updates on restoration efforts is with the official MyEPB app. Download it free on your device’s app store and stay informed.
Get live outage updates from EPB social media accounts
One of the fastest ways to stay up-to-date on EPB weather-related alerts is by following us on social media:
Ways to Report an Outage
Report via App
Download to report and track outage restoration status.