Pay your way with more options than ever!

You want a convenient and flexible way to manage your EPB Energy & Fiber Optics bills. That's why we offer a host of payment and billing options to meet your needs and budget. Whether you prefer the predictability of Levelized Billing, the convenience of AutoPay, or the flexibility of PrePay, we have an option that works for you. Plus, you can pay your bill using bank draft, credit card, debit card, or even through your favorite digital wallet. Explore your options below.

Payment options

Choose from a variety of payment methods designed to help you manage your EPB accounts quickly, conveniently and securely.

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Pay online

Log into your secure MyEPB portal to make a one-time payment or set up automatic monthly payments.

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Pay with the MyEPB App

Make a payment anytime, anywhere in just seconds with the convenience of the free MyEPB app.

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Pay-by-text

Receive your monthly balance and due date via text and quickly reply with your payment amount.

Pay by phone

Call 423-648-1372 and make a payment using EPB's automated phone system.

Pay in person

Visit EPB's Brainerd or Hixson locations for drive-thru cash or check payments. EZ-Pay kiosks also available 24/7 at each location.

Pay by mail

For your convenience, you can also mail your check or money order to: P.O. Box 182255, Chattanooga, TN 37422.

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AutoPay

On-time payments every time

Save time, checks, postage and the hassle of remembering to pay your energy and fiber optics bills by having your monthly amount automatically charged to your credit or debit card or deducted from your bank checking account on the due date or the next working day. The transfer will show up on your bank statement just like any other transaction.

Enroll Now

Paperless Billing

Go paperless and get a one-time $10 credit per account!

Switch to paperless billing for less paper and more perks! Access up to 12 months of your EPB Energy and Fiber Optics bills anytime, anywhere, and never worry about lost mail. It’s more secure, keeps your EPB account billing organized without paper clutter, and saves you money with a one-time credit of $10 per account!

Switch Now

Resource Programs

Stay connected with these available resources

EPB billing and payment programs are designed for a variety of life events to help keep you connected to the energy and fiber resources you need.

Payment arrangements

Giving you flexibility when times are hard.

Energy assistance

Learn how Chattanooga's LIHEAP can help.

More resouces

Landlord agreements & third party notifications

Learn more

Budget & save

EPB offers tools and features to help you control your expenses, track usage and learn how to save.

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Levelized Billing

PrePay

EPB Energy Pros

Turn your energy bill into a predictable amount that's roughly the same each month.

Pay as you go without deposits or late fees and take full control of your energy usage.

We'll help you find all the ways to save with free consultations and home energy check-ups!

MyEPB App

View your home's energy use to better identify ways to save and spot potential problems.

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Levelized Billing

Turn your energy bill into a predictable amount that's roughly the same each month.

Learn More

PrePay

Pay as you go without deposits or late fees and take full control of your energy usage.

Learn More

EPB Energy Pros

We'll help you find all the ways to save with free consultations and home energy check-ups!

Learn More

MyEPB App

View your home's energy use to better identify ways to save and spot potential problems.

Learn More

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PrePay Power

Pay before you use power and eliminate unnecessary fees

Say goodbye to late fees, reconnect fees and security deposits, and hello to control and peace of mind. With PrePay, you can decide what works best for you and your budget. If it’s difficult for you to make large monthly payments, you can pay smaller amounts daily, weekly, or biweekly instead. PrePay puts the power in your hands.

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