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We offer a variety of options for receiving your billing information in the format you prefer.

You will receive emails for when your bills are due. They include the billing amount, due date and a link to paying them online. You can also access previous...

Yes. Switch to Paperless Billing and get a one-time $10 bill credit for each account—that’s a $20 total credit if you convert both Energy and Fiber Optics bi...

Just call us at 423-648-1372 anytime day or night for billing assistance.

Residential

Levelized Billing gives you the ability to predict your bill each month by paying your monthly average.

EPB encourages all customers to enroll in paperless billing. When you do, you will receive a one-time $10 credit per account. To switch to paperless billing,...

Our Budget Billing option generates a monthly amount due based on your last 12 months of service. At the end of the year, your actual usage will be deducted ...

The monthly usage chart shows data for a calendar month. The "billing cycle to date" information corresponds to your specific billing cycle. For ex...

Levelized Billing gives you the ability to predict your bill each month. If you've been our customer at your current location for at least a year, we ca...

Residential

Choose billing options to fit your budget and schedule – from payment plans to flexible due dates, we'll work with you to make arrangements.

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Channel listings by package

The interactive guide below may include temporary, free preview channels that are not available in the package you select.
Please refer to the digital PDFs below for the most current channel tier listings.

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