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Our EPB Hosted UC product requires an Internet connection. If you are unable to get an Internet connection, you will be unable to use your EPB Hosted UC. Note: if you are not using a WiFi connection to connect to EPB Hosted UC, then you can use your cellular data. All data charges associated with the usage of EPB Hosted UC may apply.
Fiber optic technology transmits information using laser-generated pulses of light that travel over hair-thin strands of glass fiber. Because light travels faster than anything else in the universe, fiber optics provide faster uploads and downloads while reducing network reaction times. Traditional communications companies use copper lines to transfer their signal to your home or business. EPB Fiber Optics is the area's only provider that uses 100% fiber optics.
Please, contact our network operations team 423-648-1500 option 6 and they will be happy to assist you. They are available 24/7/365.
Yes, EPB Hosted Phone Solutions feature an online CommPortal for complete phone system management. To learn more schedule your free business technology assessment by calling 423-648-1500.
Yes, however it is easier to take your phone with you to a new office so the programming and preferences will stay with the phone.
Each message can be up to three minutes long.
No, there is not a restriction. If you would like to help, please call 423-648-1500 (option 2) and one of our sales representatives will be happy to assist you.
SimRing (simultaneous ring) gives you the option of having a call to your phone ring multiple other phones at the same time until the call is answered or voicemail picks up.