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Is international long distance available with Hosted Phone for Seniors?

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Yes. However, international long distance is charged per minute and the rate varies based on what country code you dial. All International LD charges will be itemized on your monthly bill. A list of current per-minute charges for each country code can be found here. EPB can also disable international long distance capabilities on any phones you wish.

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Related FAQs

Yes. However, international long distance is charged per minute and the rate varies based on what country code you dial. All International LD charges will be itemized on your monthly bill. A list of current per-minute charges for each country code can be found here. EPB can also disable international long distance capabilities on any phones you wish.

Yes. EPB will provide Hosted Phone for Seniors training for your staff and residents. And if any resident has an issue or needs help using their phone’s features, they can call EPB technical support at any time day or night.

Each message can be up to three minutes long.

Yes. As long as your new address and physical business location is within the EPB service area, we can move your service.

Every extension number is directly connected to a specific telephone in your business. If you need to change or add an extension, call us at 423-648-1500.

Yes. EPB Hosted Phone Solutions includes a Multi-Line Hunt Group features which does just that. To learn more schedule your free business technology assessment or call 423-648-1500.

SimRing allows you to designate multiple phones to ring simultaneously when a call is directed to your desk phone. All phones will ring at the same time until the call is answered or voicemail on one of the phones picks up.

Find Me/Follow Me allows you to designate a series of phone numbers that will ring in the order you specify when a call is directed to your desk phone. You will either have SimRing or Find Me/Follow Me depending upon your level of service. Only one of these features may be used at one time. You can manage either feature from your desk phone or online via the CommPortal.

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