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How long does it take to install Hosted Phone for Seniors?

Hosted Phone for Seniors installation timeframes are determined by many factors, such as the porting of phone numbers, number of handsets being installed, and wiring requirements. EPB will work with you, and your residents, throughout the entire installation to clearly communicate an expected downtime duration when planned. EPB will detail the installation in advance and set expectations on your specific installation before we come out to install your new service.

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Related FAQs

Yes, you can make this change online via CommPortal if you are the Administrator for your business or by giving us a call at 423-648-1500.

Yes, EPB Hosted Phone Solutions feature an online CommPortal for complete phone system management. To learn more schedule your free business technology assessment by calling 423-648-1500.

Yes. EPB Hosted Phone has a SoftPhone feature that enables you to seamlessly conduct business calls from your landline system or mobile phones as if you are at a central location. To learn more schedule your free business technology assessment by calling 423-648-1500.

Yes. EPB has intelligence built into our phone switch to mitigate illegal spam, at no additional charge to all our phone customers. The solution blocks incoming calls from known, repeat-offender spam numbers.

Hosted Phone for Seniors installation timeframes are determined by many factors, such as the porting of phone numbers, number of handsets being installed, and wiring requirements. EPB will work with you, and your residents, throughout the entire installation to clearly communicate an expected downtime duration when planned. EPB will detail the installation in advance and set expectations on your specific installation before we come out to install your new service.

It depends on several factors. EPB creates a separate internet connection that is locked down for security reasons, so your phone service does share your business internet connection. If the on-premises internet connection has issues due to your equipment failure, the phones would continue to work. However, if an internet outage is an external issue, then phone service may cease to work until the outage is resolved. The root of the problem determines if any phone outage will occur. EPB is available 24/7/365 to take any trouble calls and dispatch a technician to your business, if needed.

The VVX 350 is a 6-line entry-level business desk phone designed to bring high-quality, cost effective solutions to cubicle workers through advanced UC telephony features. It’s applications integration enables users to accomplish core tasks as efficiently as possible while complementing their desktop office applications.

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