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Does EPB have a redundant Hosted Phone Solution?

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Yes. Redundant Primary Rate Interface (PRI) offers a complete digital voice solution with calls sent and delivered via multiple geo-diverse fiber optic paths for maximum reliability. To learn more schedule your free business technology assessment by calling 423-648-1500.

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Related FAQs

EPB Hosted Phone Solutions give you a large business phone solution at an affordable price. They are perfect for businesses small and large - from 1 handset to 200. They are feature-rich and flexible enough to seamlessly do business both in the office or on the go, and can be easily scaled for large businesses who need more lines and call management functions. Our cloud-based VoIP systems feature high-quality Polycom handsets and functionality such as an online management portal, mobile softphone app, SimRing, incoming call manager, multi-line hunt group plus helpful user tools such as voicemail-to-email, "find me follow me" forwarding and much more. To learn more schedule your free business technology assessment by calling 423-648-1500.

Yes. Our Automatic Call Distribution (ACD) automatically answers incoming calls and distributes them to a specific group within your organization. To learn more schedule your free business technology assessment by calling 423-648-1500.

Yes. Redundant Primary Rate Interface (PRI) offers a complete digital voice solution with calls sent and delivered via multiple geo-diverse fiber optic paths for maximum reliability. To learn more schedule your free business technology assessment by calling 423-648-1500.

Yes. Please contact EPB at 423-648-1500 immediately if your device is stolen. We can disable the account to prevent access to your number. If your device was logged out of the account, the user must have the user name and password in order to authorize use. But our recommendation is to contact us, so we can disable the account and avoid any usage.

No. There is not a minimum number of residents or rooms, but EPB does require that you purchase our Hosted Phone solution as part of your Hosted Phone for Seniors plan.

Each message can be up to three minutes long.

Yes. As long as your new address and physical business location is within the EPB service area, we can move your service.

For other questions, get in touch with us

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