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Can I have more than one energy account at a time?

Yes. You will, of course, be responsible for all costs associated with any account under your name. If you have been an EPB Energy customer for 12 continuous months with a good payment record, deposits for additional accounts may be waived.

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Previous participants have reported an average of $400 per year in energy savings. Plus, they avoided potentially costly repairs, maintenance and healthcare visits due to improved health from better air quality.

Yes. You will, of course, be responsible for all costs associated with any account under your name. If you have been an EPB Energy customer for 12 continuous months with a good payment record, deposits for additional accounts may be waived.

Information about TVA's Green Power Switch, now known as Green Switch, are coming soon. Please check back for updates.

Because the goal of Home Uplift is to help community members who have the most to gain from energy upgrades but cannot afford to make them, applicants must meet the following qualifications to be considered eligible:

  1. You must live in a home serviced by EPB
  2. Your EPB account must be in your name (or your landlord’s name, with consent)
  3. Your income must meet the requirements outlined here.
  4. We also need proof of the following:
    • Your identification, such as:
      • Driver’s license or State ID
      • Birth certificate
      • Immigration documentation
    • That you own the home (or your consenting landlord owns the home), such as:
      • Deed
      • Title
      • Property tax receipt or bill
    • All sources of income for all members of your household
    • An EPB Energy bill you received within the past 12 months with your name as the account holder (or your landlord’s name)
  1. Your home must not be any of the following:
    • Apartment
    • Condo, townhome or multi-family dwelling of three or more units
    • Unoccupied buildings
    • Manufactured home built prior to 1976
    • Manufactured home not on a permanent foundation
    • New home with less than one year of service with EPB
    • Business or commercial property

Builders will have six months from May 1, 2025 to submit home completion/ rebate documentation and register the incentives.

There’s no need to spend time shopping, interviewing, reading reviews or calling contractors — our EPB Energy Pros will handle this part of the Home Uplift for you! We work with licensed or certified, highly reviewed contractors and take care of payments and scheduling so you don’t have to. We also hire a third-party inspection service to assess the renovations after they are complete.

We highly recommend starting the process with a free EPB Energy Pros℠ Home Energy Checkup to understand which improvements will give you the greatest energy savings. Once you’ve identified a qualifying home energy improvement project, you’ll choose an approved contractor from the EPB & TVA Quality Contractor Network. Only contractors in this network are approved to help you claim rebates. After your contractor completes your project, you will receive an email from MyTVA@MyTVA.com with instructions on how to receive your rebate. You will also be given the option to schedule a FREE EPB Energy Pros℠ Quality Assurance Checkup where we will ensure your contractor’s work meets specifications to help you achieve maximum energy savings.

For other questions, get in touch with us

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