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Can I forward a voicemail to another mailbox?

Yes. You can easily forward voice messages to another mailbox by pressing 5 while listening to a voice message from any phone, or by accessing your voicemail online via the CommPortal.

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Related FAQs

Yes. You can easily forward voice messages to another mailbox by pressing 5 while listening to a voice message from any phone, or by accessing your voicemail online via the CommPortal.

SimRing allows you to designate multiple phones to ring simultaneously when a call is directed to your desk phone. All phones will ring at the same time until the call is answered or voicemail on one of the phones picks up.

Find Me/Follow Me allows you to designate a series of phone numbers that will ring in the order you specify when a call is directed to your desk phone. You will either have SimRing or Find Me/Follow Me depending upon your level of service. Only one of these features may be used at one time. You can manage either feature from your desk phone or online via the CommPortal.

Yes, this can be done online via CommPortal or by dialing *72 followed by the 10-digit forwarding phone number. To remove forwarding dial *73.

EPB Hosted Senior Solution is a leased solution. The monthly lease amount pays for the dial-tone, maintenance of the hardware and ongoing support. The phones remain the property of EPB, but we will support the solution and replace defective handsets at no additional cost.

Press *98 and follow the prompts.Press *98 and follow the prompts. You can also access your voicemail when not at home by dialing 423-648-MAIL (423-648-6245), then follow the prompts to enter your home phone number and voicemail PIN.

You may have a cordless handset that’s been left turned on. Make sure all of your home phones are turned off, then try again.

Any type of landline corded or cordless phone can be used with Fi Phone service.

For other questions, get in touch with us

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