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Can I forward a voicemail to another mailbox?

Yes. You can easily forward voice messages to another mailbox by pressing 5 while listening to a voice message from any phone, or by accessing your voicemail online via the CommPortal.

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Related FAQs

Because of increased population in the region represented by the 423 area code, a secondary are code is being introduced. To accommodate growth, new local phone lines may be given a 729 area code.

Yes. You can easily forward voice messages to another mailbox by pressing 5 while listening to a voice message from any phone, or by accessing your voicemail online via the CommPortal.

No, your phone number, including your current area code will not be affected. The new 729 area code will only apply to new phone numbers.

Yes. You can forward calls remotely to any of your business numbers at any time for any reason by accessing the Commportal from any web browser (including a smartphone or mobile device). In the event of a service outage at your location, you can use the CommPortal to have calls to your business number forwarded to another number, such as a mobile phone. See the Hosted Phone Quick Start guide for instructions on forwarding calls.

Your designated EPB Hosted Phone administrator can add and edit short codes by logging in to the administrator CommPortal online.

Yes, you can make this change online via CommPortal if you are the Administrator for your business or by giving us a call at 423-648-1500.

Log on to "phone.epbfi.com." Enter your desk phone's number and your voicemail PIN number for the Password.

For other questions, get in touch with us

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