Main Content
3x4-support-cover.jpg
Support

How can we help you today?

Can I forward a voicemail to another mailbox?

Yes. You can easily forward voice messages to another mailbox by pressing 5 while listening to a voice message from any phone, or by accessing your voicemail online via the CommPortal.

Was this information useful?

Related FAQs

Press *98 and follow the prompts.Press *98 and follow the prompts. You can also access your voicemail when not at home by dialing 423-648-MAIL (423-648-6245), then follow the prompts to enter your home phone number and voicemail PIN.

Log on to "phone.epbfi.com." Enter your desk phone's number and your voicemail PIN number for the Password.

You may have a cordless handset that’s been left turned on. Make sure all of your home phones are turned off, then try again.

Yes. You can easily forward voice messages to another mailbox by pressing 5 while listening to a voice message from any phone, or by accessing your voicemail online via the CommPortal.

Your Hosted Phone service comes with an 8-hour battery backup to help ensure the continuation of your phone service in the event of a short power outage. However, if a significant power outage occurs or the system lines are damaged, your phone service will be offline until restoration has occurred.

Press the Park 1 or Park 2 keys while you are speaking with the original call to place it on hold.

No. One bill will include all activity. However, each resident's number will be identified as its own line item charge.

For other questions, get in touch with us

LOADING