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Can I forward a voicemail to another mailbox?

Yes. You can easily forward voice messages to another mailbox by pressing 5 while listening to a voice message from any phone, or by accessing your voicemail online via the CommPortal.

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Related FAQs

Any type of landline corded or cordless phone can be used with Fi Phone service.

Yes. You can easily forward voice messages to another mailbox by pressing 5 while listening to a voice message from any phone, or by accessing your voicemail online via the CommPortal.

Yes you can!

This change is being implemented for the entire 423 are code region, including other East Tennessee communities like Bristol, Johnson City and Kingsport.

Yes. Starting August 5, 2025, you must always use the area code plus the number when making local calls, even if the person you are calling has the same area code as you.

SimRing (simultaneous ring) gives you the option of having a call to your phone ring multiple other phones at the same time until the call is answered or voicemail picks up.

Your designated EPB Hosted Phone administrator can add and edit short codes by logging in to the administrator CommPortal online.

For other questions, get in touch with us

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