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Can I forward a voicemail to another mailbox?

Yes. You can easily forward voice messages to another mailbox by pressing 5 while listening to a voice message from any phone, or by accessing your voicemail online via the CommPortal.

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Related FAQs

You may have a cordless handset that’s been left turned on. Make sure all of your home phones are turned off, then try again.

Yes. You can easily forward voice messages to another mailbox by pressing 5 while listening to a voice message from any phone, or by accessing your voicemail online via the CommPortal.

Yes. Call long distance at just 6¢ per minute. Get the basic plan for just $22.99 per month plus tax. Get 120 minutes of long distance calling at just $29.00 per month plus tax. Or, get unlimited long distance calling at just $39.99 per month plus tax. If you would like to add long distance service, call us anytime day or night at 423-648-1372.

Yes. Our Call Record add-on is for customers who need to record call center and/or other employee calls for compliance, risk and training purposes. To learn more schedule your free business technology assessment by calling 423-648-1500.

No. One bill will include all activity. However, each resident's number will be identified as its own line item charge.

There are benefits if you sign a contract with EPB. However, EPB does not require you to sign a contract. Speak with your EPB sales representative to find a solution that works best for you.

If you are a resident of an Assisted Living facility, you need to contact your facility’s Hosted Phone for Seniors internal phone plan administrator with questions regarding your phone and it’s features. Your facility’s staff have been trained by EPB to handle any issues you may have. If you have trouble contacting your internal phone plan administrator, or need further assistance, you may call EPB at 423-648-1372 anytime day or night.

For other questions, get in touch with us

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