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Why is EPB no longer offering Fi TV to new business customers?

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As the cost of TV content continues to rise dramatically and more and more customers switch to streaming to save money, we want to help our business customers take full advantage of this trend and save money too. Our new EPB Managed Streaming TV solution gives you the video content you need to meet your business objectives while dramatically reducing or even eliminating your TV costs — including monthly plan costs, set top box rentals, annual rate increases and more. In fact, we can help you access streaming options that are absolutely free of charge. While we will no longer offer businesses a traditional TV product, we will work with you to select the video content that is best for your business, install the necessary equipment (a streaming device, internet and managed WiFi) for smooth, buffer-free streaming and provide ongoing technical support

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Related FAQs

As the cost of TV content continues to rise dramatically and more and more customers switch to streaming to save money, we want to help our business customers take full advantage of this trend and save money too. Our new EPB Managed Streaming TV solution gives you the video content you need to meet your business objectives while dramatically reducing or even eliminating your TV costs — including monthly plan costs, set top box rentals, annual rate increases and more. In fact, we can help you access streaming options that are absolutely free of charge. While we will no longer offer businesses a traditional TV product, we will work with you to select the video content that is best for your business, install the necessary equipment (a streaming device, internet and managed WiFi) for smooth, buffer-free streaming and provide ongoing technical support

The only upfront cost is the purchase of your Roku® devices, which you can order from retailers like Amazon, Best Buy, Walmart, or you can buy them through EPB for the same retail cost. If you choose to purchase them through EPB, you can pay for them on your monthly bill spread over a 6-month period. If you choose this option, it will be part of your purchase agreement/proposal and will appear on your bill each month until the equipment is paid for in full. There is an activation cost of $9.00 per device — which can also be billed over the 6-month period — so switching to the new solution does not require any upfront out of pocket expense.

Yes. We have Public Viewing packages built for businesses like bars and restaurants that want to entertain customers. To learn more schedule your free business technology assessment or call 423-648-1500.

Choose from a range of TV packages – including Public and Private viewing, Bulk, Hospitality, Stingray Music – with your customers’ favorite channels.

To learn more schedule your free business technology assessment by calling 423-648-1500.

Yes. We have Bulk TV Solutions for apartment and condo complexes that want to include a TV package as part of a tenant’s lease.

To learn more, schedule your free business technology assessment, or call 423-648-1500.

Unfortunately no. Set top boxes with a DVR must be wired directly to your television.

Yes. We offer Stingray, a stand-alone music package with a wealth of channels to provide a variety of genres in customer and employee areas.

To learn more schedule your free business technology assessment or call 423-648-1500.

For other questions, get in touch with us

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