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How can we help you today?

How do you handle Hosted Phone for Seniors residents who move to another room or move out of the facility?

Try the steps below to resolve your issue.

If a resident moves to another room, EPB can come out and relocate their number. If at any time you need to disconnect a resident's phone, just call EPB and we can remove the charge and plan to have the equipment returned. If you approve, a resident may take their Hosted Phone for Seniors number with them to another carrier or facility.

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Related FAQs

EPB Hosted UC is software that offers the freedom and convenience of making and receiving calls from your Windows or MAC desktop computer or laptop, Android tablet or smartphone, and IOS tablet or smartphone. It allows a business to maintain one identity and use their business number anywhere/anytime.

No, there is not a restriction. If you would like to help, please call 423-648-1500 (option 2) and one of our sales representatives will be happy to assist you.

If a resident moves to another room, EPB can come out and relocate their number. If at any time you need to disconnect a resident's phone, just call EPB and we can remove the charge and plan to have the equipment returned. If you approve, a resident may take their Hosted Phone for Seniors number with them to another carrier or facility.

Each message can be up to three minutes long.

Yes. As long as your new address and physical business location is within the EPB service area, we can move your service.

Every extension number is directly connected to a specific telephone in your business. If you need to change or add an extension, call us at 423-648-1500.

Yes. EPB Hosted Phone Solutions includes a Multi-Line Hunt Group features which does just that. To learn more schedule your free business technology assessment or call 423-648-1500.

For other questions, get in touch with us

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