Founded with the mission to “enhance quality of life for our customers and support local economic growth,” EPB was established in 1939 as an independent board of the City of Chattanooga.
Founded with the mission to “enhance quality of life for our customers and support local economic growth,” EPB was established in 1939 as an independent board of the City of Chattanooga.
Log in to the MyEPB portal on EPB.com. Choose “Profile” from the menu on the left. Click “Change Password” and follow the prompts.
Our Third-Party Notification program helps you avoid service disconnections by having another person, such as a friend or family member, receive copies of bills and other important notices such as disconnect notices.
To designate a person for this notification, please call us at 423-648-1372.
We’re pleased to offer a large print bill summary to make reading your electric bill easier.
To start receiving large print bill summaries, please call us at (423) 648-1372.
With EPB Fiber Optics, there are no data limits. Use all of the data you want at no additional charge.
Residential customers may request to be billed on one of four optional dates each month. To choose a due date that’s right for you, call us at 423-648-1372.
Business customers can call 423-648-1500 to speak with a business account representative about options available to you.
By default, customers receive a simplified bill, showing the amount of electricity used and amount of payment they owe. However, we also offer a detailed bill with a breakdown of costs, including TVA’s current adjustment for the cost of fuel to generate energy.
To start receiving detailed bills, please call us at 423-648-1372.
