Founded with the mission to “enhance quality of life for our customers and support local economic growth,” EPB was established in 1939 as an independent board of the City of Chattanooga.
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Our EPB Tech Pros are available 24/7 at 423-648-1372.
We understand that there may be times when paying your bill is difficult. If you need to request a payment extension and you meet the following criteria, you can avoid a disruption in your service by requesting up to a 7-day extension to submit a payment. Requirements include:
To make payment arrangements, please login into your secure MyEPB by clicking here. Or call us at (423) 648-1372.
Founded with the mission to “enhance quality of life for our customers and support local economic growth,” EPB was established in 1939 as an independent board of the City of Chattanooga.
Log in to the MyEPB portal on EPB.com. Choose “Profile” from the menu on the left. Click “Change Password” and follow the prompts.
Levelized Billing gives you the ability to predict your bill each month. If you've been our customer at your current location for at least a year, we can calculate your monthly bill based on a "rolling average" of your power usage over the last 12 months. That means your bill won't fluctuate very much month to month – and you won’t have to settle up any difference at the end of the year.
To sign up for Levelized Billing, please call us at 423-648-1372.
With EPB Fiber Optics, there are no data limits. Use all of the data you want at no additional charge.
Residential customers may request to be billed on one of four optional dates each month. To choose a due date that’s right for you, call us at 423-648-1372.
Business customers can call 423-648-1500 to speak with a business account representative about options available to you.
