Try the steps below to resolve your issue.
As the TV industry shifts to streaming and prices for TV content continue to skyrocket, EPB is working with all of our customers to help them find their best fit for their TV needs at the best value. Although some content that residential TV customers expect is not available through free streaming services, most businesses are interested in broadly appealing TV content and many great options are now available at no charge. EPB Managed Streaming TV for Business also relieves business customers of the extra equipment and overhead — like set top boxes — that comes with traditional TV options. EPB’s new option allows us to provide better quality and value than the commercial video services we are sunsetting.
You will need to have EPB Fiber Optics internet and one of our managed WiFi solutions. We recommend either our Smart Network for Business or our Hosted WiFi product. Both WiFi solutions offer the right router and equipment, professionally installed and optimized for peak performance, plus ongoing technical support at no additional cost. We’ll help you determine the best solution for your business.
We’ll also help you discover the hundreds of free streaming apps available with all types of programming from News and Weather, Home and Garden, DIY, Health and Wellness, Comedy, Movies, Sitcoms, Latino, Kids, Sports, News, Westerns, Classics and more. Once you choose the content you want, you can either purchase your own Roku® streaming devices or you can buy them from EPB. We will install the Roku devices on your televisions, download the selected apps, set up each of your TVs and show you how to use them. All apps will be set up directly with the streaming app provider and your business — not through EPB. If you choose to purchase an app vs. select a free service, you will be responsible for paying for the streaming service directly. The Roku devices are very affordable, $40-50 per device.
If you choose only content provided by free streaming services, then once your Managed Streaming TV for Business solution and chosen apps are installed you would no longer have a monthly TV package subscription – which can save you money every month.
As the TV industry shifts to streaming and prices for TV content continue to skyrocket, EPB is working with all of our customers to help them find their best fit for their TV needs at the best value. Although some content that residential TV customers expect is not available through free streaming services, most businesses are interested in broadly appealing TV content and many great options are now available at no charge. EPB Managed Streaming TV for Business also relieves business customers of the extra equipment and overhead — like set top boxes — that comes with traditional TV options. EPB’s new option allows us to provide better quality and value than the commercial video services we are sunsetting.
Our sales representatives will work with you to find the content that best meets your needs. In many cases there are free streaming apps that will have great content for business environments. EPB also has an easy-to-use MyBundle tool for business available in the Managed Streaming TV for Business section of EPB.com, that helps you easily find free streaming apps with full descriptions of content and direct links to download and install.
Roku carries a warranty on their products. If you feel your devices are defective, you will need to submit a warranty claim to Roku. We’ve made it easy to submit a warranty claim on your Roku device with these step-by-step instructions. EPB does not carry a warranty on Roku devices and is unable to process claims or returns.
Yes. We have Public Viewing packages built for businesses like bars and restaurants that want to entertain customers. To learn more schedule your free business technology assessment or call 423-648-1500.
Choose from a range of TV packages – including Public and Private viewing, Bulk, Hospitality, Stingray Music – with your customers’ favorite channels.
To learn more schedule your free business technology assessment by calling 423-648-1500.
Yes. We have Bulk TV Solutions for apartment and condo complexes that want to include a TV package as part of a tenant’s lease.
To learn more, schedule your free business technology assessment, or call 423-648-1500.
Chat with us online live, anytime.
Send us an email and we’ll respond very soon.
Give us a call anytime day or night at 423-648-1372.