Short codes are short numeric speed dial codes that can be set up within your business phone system so that you can quickly make interoffice calls without dialing a whole phone number or extension. You may also establish customized short codes for frequently dialed numbers outside your business (for instance, you may set up a short code to call another office location, a vendor or a customer).
Short codes are short numeric speed dial codes that can be set up within your business phone system so that you can quickly make interoffice calls without dialing a whole phone number or extension. You may also establish customized short codes for frequently dialed numbers outside your business (for instance, you may set up a short code to call another office location, a vendor or a customer).
Yes. You can forward calls remotely to any of your business numbers at any time for any reason by accessing the Commportal from any web browser (including a smartphone or mobile device). In the event of a service outage at your location, you can use the CommPortal to have calls to your business number forwarded to another number, such as a mobile phone. See the Hosted Phone Quick Start guide for instructions on forwarding calls.
Yes. Please contact EPB at 423-648-1500 immediately if your device is stolen. We can disable the account to prevent access to your number. If your device was logged out of the account, the user must have the user name and password in order to authorize use. But our recommendation is to contact us, so we can disable the account and avoid any usage.
All available features come standard with each handset. However, you can disable the Call Waiting and/or Voicemail features on any individual phone.
Yes. EPB’s Hosted Phone for Seniors is a traditional phone solution, which is delivered via EPB’s state-of-the-art, redundant telephony switch. There is not any on-premise PBX equipment that you must maintain like a traditional PBX. Additionally, EPB has redundancy built into our solution, which provides another layer of reliability.
No. Hosted Phone for Seniors is a quantity-based offering billed directly to a facility. At this time, EPB does not offer this solution to residential customers, so we cannot bill your residents directly. You can however, build the cost of the service into your current resident charges.
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