Main Content
3x4-support-cover.jpg
Support

How can we help you today?

Can I watch Fi TV away from home?

To access your complete Fi TV channel list and to watch live TV, you must be connected to your home’s WiFi network. However, you can watch on demand content and DVR recordings away from your home’s WiFi network.

If there is an upcoming program you want to make sure you can watch on the go, we suggest you set it up to record on your DVR, and then you can watch it virtually “live” as it’s being “recorded.” Watch this helpful video for more information.

Was this information useful?

Related FAQs

To access your complete Fi TV channel list and to watch live TV, you must be connected to your home’s WiFi network. However, you can watch on demand content and DVR recordings away from your home’s WiFi network.

If there is an upcoming program you want to make sure you can watch on the go, we suggest you set it up to record on your DVR, and then you can watch it virtually “live” as it’s being “recorded.” Watch this helpful video for more information.

If you’re unhappy with the Fi TV Entertainment Box, you can cancel at any time. If you’re having trouble using the Fi TV Entertainment Box, EPB Tech Pros will be happy to help answer your questions, or even help you switch to another available streaming device that supports the Fi TV App. We’re always here with local, expert technical support available 24/7/365 via by calling 423-648-1372.

People want more control to watch what they want, when they want, and where they want. We're no longer tied to the television screen – we want to watch on other devices like phones, tablets and laptops. Fi TV lets you watch video content when, where and how you want it. And, because Fi TV eliminates the need for wired set top boxes and DVRs, it can potentially save you money as well.

EPB Fi TV is an app that lets you watch TV over the internet – much like Netflix or Hulu.

Fi TV is combined with our Fi-Speed Internet, so you watch using internet connected-devices including compatible smart TVs and most popular streaming devices like Amazon Fire TV Stick, Apple TV, and mobile devices. The new EPB Fi TV app gives you the ultimate TV experience powered by the world's fastest internet.

For more information, watch this helpful video.

Learn more.

No. The EPB Fi TV app comes with Fi-Speed Internet to provide the ultimate TV experience powered by the world’s fastest internet.

Learn more

To provide a video solution that improves your overall video quality and experience, and makes it easier to watch the content you want, when and where you want, on any device. The EPB Fi TV app is delivered over our internet and easily integrates with streaming devices like Amazon Fire TV Stick, Apple TV, smart TVs and more – without the need to lease set top boxes. And, the EPB Fi TV app includes even more features than ever - such as Restarting shows from the beginning, Replaying shows three days after they air and an optional Unlimited DVR.

For more information, watch this helpful video.

Learn more.

You can always view the most current channel offerings for EPB Fi TV residential channel packages by following the link below:

See the most current channel lineup

For other questions, get in touch with us

LOADING