Main Content
3x4-support-cover.jpg
Support

How can we help you today?

What happens if there is a power outage? Will my phone system go down?

Try the steps below to resolve your issue.

Your Hosted Phone service comes with an 8-hour battery backup to help ensure the continuation of your phone service in the event of a short power outage. However, if a significant power outage occurs or the system lines are damaged, your phone service will be offline until restoration has occurred.

Was this information useful?

Related FAQs

Your Hosted Phone service comes with an 8-hour battery backup to help ensure the continuation of your phone service in the event of a short power outage. However, if a significant power outage occurs or the system lines are damaged, your phone service will be offline until restoration has occurred.

Press the Park 1 or Park 2 keys while you are speaking with the original call to place it on hold.

Yes. Choose reliable domestic and international plans that can be changed at any time, using your existing toll-free numbers so you have just one telephone bill. To learn more schedule your free business technology assessment by calling 423-648-1500.

No. One bill will include all activity. However, each resident's number will be identified as its own line item charge.

Each message can be up to three minutes long.

Yes. As long as your new address and physical business location is within the EPB service area, we can move your service.

Every extension number is directly connected to a specific telephone in your business. If you need to change or add an extension, call us at 423-648-1500.

For other questions, get in touch with us

1/1
LOADING