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How can we help you today?

Do I have to disconnect my Fi TV service at my business when it’s time re-sign another contract?

Try the steps below to resolve your issue.

No. If you already subscribe to Fi TV you can keep it. You can re-term your fiber services, but Fi TV is not a contractual service. However, you may want to consider moving to this new Managed Streaming TV for Business. We are happy to talk with you to see if this is a good option that would meet your needs while saving you money. Please see your Terms & Conditions for details of EPB Fiber Optics services.

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Related FAQs

No. If you already subscribe to Fi TV you can keep it. You can re-term your fiber services, but Fi TV is not a contractual service. However, you may want to consider moving to this new Managed Streaming TV for Business. We are happy to talk with you to see if this is a good option that would meet your needs while saving you money. Please see your Terms & Conditions for details of EPB Fiber Optics services.

You can add apps from your Roku account page online or on the device itself. Any apps added will add automatically to all Roku devices logged into your Roku account. You can search for specific apps or browse by category. Once you find an app, click the button to download and install on your device. Then simply fill out any required fields to sign up and start enjoying the free content. It’s that easy. And if you like, one of our Tech Pros will walk you through this over the phone.

At this time, we do not off a television solution with public viewing rights.

Choose from a range of TV packages – including Public and Private viewing, Bulk, Hospitality, Stingray Music – with your customers’ favorite channels.

To learn more schedule your free business technology assessment by calling 423-648-1500.

Yes. We have Bulk TV Solutions for apartment and condo complexes that want to include a TV package as part of a tenant’s lease.

To learn more, schedule your free business technology assessment, or call 423-648-1500.

Unfortunately no. Set top boxes with a DVR must be wired directly to your television.

Yes. We offer Stingray, a stand-alone music package with a wealth of channels to provide a variety of genres in customer and employee areas.

To learn more schedule your free business technology assessment or call 423-648-1500.

For other questions, get in touch with us

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