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How can I keep my business from being flagged as spam?

Try the steps below to resolve your issue.

Provide a real, dial-able number with every call you make – ones that will prevent them from being flagged for robocalling. They include:

  • Don’t use one main calling number for multiple uses – use unique extensions for each type of call you make to customers
  • Provide a real, dialable number with every call you make – calling from a “party line” that is not valid or assigned to your business can result in being flagged as spam
  • Create a Caller ID profile – make sure your outbound calls show up as coming from the name of your business in the recipient’s caller ID.
  • Comply with “Do Not Call” lists – vet your call lists against national DNC and TCPA requirements to ensure you’re not making unwanted calls that will be flagged as spam.
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Related FAQs

Press *98 and follow the prompts.Press *98 and follow the prompts. You can also access your voicemail when not at home by dialing 423-648-MAIL (423-648-6245), then follow the prompts to enter your home phone number and voicemail PIN.

You may have a cordless handset that’s been left turned on. Make sure all of your home phones are turned off, then try again.

Any type of landline corded or cordless phone can be used with Fi Phone service.

Each message can be up to three minutes long.

Fi Phone includes many popular features including voicemail, call forwarding, call blocking, call waiting, spam stop, speed dialing, three way calling, call transferring and more. And, affordable domestic and international calling plans are also available.

To transfer a caller to another person, press the “Flash/Talk” button, dial the number where the call is being transferred, then hang up.

Yes. You can easily forward voice messages to another mailbox by pressing 5 while listening to a voice message from any phone, or by accessing your voicemail online via the CommPortal.

For other questions, get in touch with us