Yes. EPB has intelligence built into our phone switch to mitigate illegal spam, at no additional charge to all our phone customers. The solution blocks incoming calls from known, repeat-offender spam numbers.
Fiber optic technology transmits information using laser-generated pulses of light that travel over hair-thin strands of glass fiber. Because light travels faster than anything else in the universe, fiber optics provide faster uploads and downloads while reducing network reaction times. Traditional communications companies use copper lines to transfer their signal to your home or business. EPB Fiber Optics is the area's only provider that uses 100% fiber optics.
Hosted Phone for Seniors allows residents to either use their existing home number or choose a new telephone number. EPB will install the handset of the facility’s choosing within the customer’s room. If new wiring is needed, there is a one-time wiring charge. However, many times we can use a facility’s existing wiring. We will also provide technical support for the phone, phone features, and continued support for any future questions or issues. This is all included in one monthly cost billed directly to the facility.
Hosted Phone for Seniors is proven VoIP technology delivered over the World’s Fastest Internet for faster uptimes and failsafe reliability with built-in disaster recovery. Plus now you can take the hassle out of continually granting multiple providers with access to facilities and resident rooms. Our experts will put together a single, custom solution specific to your unique needs. We’ll make sure you have the right phone lines and equipment, install handsets, show residents how to use their phone and its features — and back it all with anytime local technical support.
Yes. EPB has intelligence built into our phone switch to mitigate illegal spam, at no additional charge to all our phone customers. The solution blocks incoming calls from known, repeat-offender spam numbers.
All of EPB’s equipment is housed in a state-of-art data center that is a “bunker” type building which was built specifically to withstand major disasters. In addition, EPB also has a geo-diverse location with full redundancy for all our phone services. Just like any other phone carrier, EPB does use third parties to complete calls all over the world. So, if another carrier experiences a disaster there could be issues completing calls outside of EPB’s calling area. If you ever experience any issues, EPB is here to help 24/7/365 via chat or by calling 423-648-1372.
Yes, local call recording is supported on the VVX 350, VVX 450, VVX 501 and VVX 601 Business Media Phones.
Each message can be up to three minutes long.
