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What is the charge for going over my data limit?

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With EPB Fiber Optics, there are no data limits. Use all of the data you want at no additional charge.

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Related FAQs

With EPB Fiber Optics, there are no data limits. Use all of the data you want at no additional charge.

Yes. To help you make the most of your EPB Fiber Optics internet, our EPB Smart Network service includes in-home WiFi network set up, maintenance and support by EPB experts anytime day or night. Our professionals will provide the equipment, expertise and support to install and maintain a WiFi network to help you maximize your home's wireless signal. More people are using their WiFi network to access video content like the EPB Fi TV app, Hulu, Amazon Prime, Netflix and more. Plus, internet-connected devices like security cameras, gaming consoles, smart locks, baby monitors, smart thermostats, smart appliances and more – running all at the same time – can create additional drag on WiFi networks. So at just $9.99 per month (plus tax), EPB Smart Network is a wise addition to your home's internet service.

Learn more.

Every home and business customer can send web content through EPB's network at the same fast speed without having to pay extra. EPB doesn't play favorites when it comes to online traffic, so businesses of all sizes have a level playing field for delivering new and innovative options for customers. And, EPB's internet features no data caps or speed throttling.

For the Gig, we suggest a WiFi router that says it's "Gig-capable, such as a dual band “802.11ac” router. In fact, an 802.11ac router is best for maximum performance at any speed – especially in larger homes with multiple internet devices and users. Avoid any products that say "modem" or "cable modem" as these products will not work with fiber optics technology.

EPB Smart Network service includes the right router professionally installed, network setup optimized for maximum WiFi performance and anytime expert support for just $9.99 (plus tax) per month.

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Yes. Our Advanced Email solution enables you to showcase your brand by adding a personalized web domain to your email address.

To learn more, schedule your free business technology assessment or call 423-648-1500.

Fi-Speed Internet for Business starts at $60 per month for a small-business 100 Mbps connection. From there, internet speeds scale in speed and cost up to 10 Gigs. We have the right internet solution for any business size and scope. We’ll be happy to discuss options for your business.

Fiber optic technology transmits information using laser-generated pulses of light that travel over hair-thin strands of glass fiber. Because light travels faster than anything else in the universe, fiber optics provide faster uploads and downloads while reducing network reaction times. Traditional communications companies use copper lines to transfer their signal to your home or business. EPB Fiber Optics is the area's only provider that uses 100% fiber optics.

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