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Will I be notified before any trees are pruned on my property?

Yes. An EPB representative will come to your door a couple months before any tree pruning in your area takes place. If no one is home, we will leave a card with more information and a name and number you can call to ask any questions or get more information.

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It's best to plant shrubs, bushes or vines at least 3’ to the side of, or 12’ in front of ground-mounted transformer boxes. And never plant directly under power lines. Before you plant, look up for overhead power lines, and call 811 to ensure you won’t disrupt underground utility lines.

Do not plant climbing vines near power poles or guy wires, and do not plant shrubs or vines within 3’ to the side of, or 12’ in front of, ground-mounted transformer boxes.

Yes. An EPB representative will come to your door a couple months before any tree pruning in your area takes place. If no one is home, we will leave a card with more information and a name and number you can call to ask any questions or get more information.

We suggest hiring a reputable local tree service to perform any pruning. It’s dangerous work and they know all of the safety protocols and can help maintain the health of your trees while making sure they stay beautiful. We’ll be glad to suggest a good local tree service. Just give us a call at 423-648-1372 to schedule a free consultation.

Our arborists use lateral pruning methods; cutting tree branches back to the lateral or parent limb. Lateral pruning is healthier for trees because it helps allow the tree's natural defenses to seal the cut and prevent the spread of disease or decay. In addition, we use directional pruning that redirects the growth of the tree away from power lines. These popular pruning methods were developed by the International Society of Arboriculture (ISA), and approved by the National Arborist Association, the National Arbor Day Foundation and the Metro Tree Ordinance.

We only prune trees that pose a potential hazard to primary power lines. These are typically the highest (and sometimes also the second-highest) lines on a pole. We also prune trees and other vegetation to maintain EPB Fiber Optics lines, and the existing right-of-way. We prune all weak, damaged or dead limbs that hang above conductors. Pruning exceptions include low-growing trees (dogwoods, redbuds, ornamentals) and landscape quality trees less than 6 inches in diameter.

If you have a tree growing directly under power lines, we encourage you to let us remove it. We’ll cut the tree down, grind the smaller limbs, and cut the logs into fireplace lengths – all at no charge. As a property owner, you’re responsible for trees that interfere with service lines that run from a transformer pole to your home. But we’ll be happy to lower your service line to allow your tree contractor to prune and remove foliage, and then reinstall service at no charge.

A good rule of thumb is to look at the tree’s label to find its mature height, then plant it that same distance away from power lines and equipment. When you find the spot where you’d like to plant the tree, look up to see if there are any power lines or equipment overhead. And be sure to call 811 before you dig to ensure you don’t hit buried utility lines. An EPB Energy Pro can also offer advice on where, when and how to plant different varieties of trees and shrubs properly, and safely. If you’d like a free consultation with an EPB Energy Pro Arborist, please submit a request.

For other questions, get in touch with us

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