Main Content
3x4-support-cover.jpg
Support

How can we help you today?

Can I set up voicemails to go to my email or text?

Yes. EPB Hosted Phone Solutions can be set up to automatically translate voicemails and send them to email or mobile text. To learn more schedule your free business technology assessment or call 423-648-1500.

Was this information useful?

Related FAQs

No, the phones receive Power over Ethernet (PoE) using the switch that we install in your business.

Yes. EPB Hosted Phone Solutions can be set up to automatically translate voicemails and send them to email or mobile text. To learn more schedule your free business technology assessment or call 423-648-1500.

Yes. Redundant Primary Rate Interface (PRI) offers a complete digital voice solution with calls sent and delivered via multiple geo-diverse fiber optic paths for maximum reliability. To learn more schedule your free business technology assessment by calling 423-648-1500.

Yes. However, international long distance is charged per minute and the rate varies based on what country code you dial. All International LD charges will be itemized on your monthly bill. A list of current per-minute charges for each country code can be found here. EPB can also disable international long distance capabilities on any phones you wish.

The first level of EPB support is our local technical experts available by phone 24/7/365. If we can’t resolve your issue over the phone, we will dispatch a field technician to your business the same day or schedule a time that works best for you.

Each message can be up to three minutes long.

Yes. As long as your new address and physical business location is within the EPB service area, we can move your service.

For other questions, get in touch with us

LOADING