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How can we help you today?

Replay won't record my show.

Try the steps below to resolve your issue.

Unfortunately, you cannot record shows after they have originally aired. You have to set-up programs to be recorded beforehand, or you may be able to find the program again in the "shows" or "movies" listings.

Watch this helpful video for more information. And remember, we're here for technical support anytime day or night at 423-648-1372 if you need it.

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