Scam Alert

EPB has reports that customers may receive a scam call demanding immediate payment to avoid disconnection. EPB never calls customers demanding immediate payment over the phone. Calls may appear to come from 888-536-1960 or other numbers. If you receive a suspicious call, hang up and call us anytime at (423) 648-1372 which will connect you with a real EPB representative. We're also available 24/7/365 via live chat at EPB.com.

I'm having trouble watching Fi TV on my Amazon Fire TV Stick device.

Try the steps below to resolve your issue.

EPB Fi TV is supported on these Amazon Fire TV stick devices. If you have a supported device and still have trouble, you may want to watch this helpful "How To" video. And, we're here to help anytime day or night by calling 423-648-1372.

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