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Support

How can we help you today?

I'm having trouble setting up a DVR recording.

Try the steps below to resolve your issue.

To record a show, just click on the program in the Guide. Choose “Record” and you will see options for recording "new episodes" of a show or "all episodes" which includes re-runs. You can also select shows and movies to record under the "Shows" and "Movies" sections or by searching titles using the magnifying glass search function.

If you're using a streaming device or smart TV, you may want to watch this helpful video for more information. If you're using a mobile device, you may want to watch this helpful video for more information. If you're using a web browser, you may want to watch this helpful video for more information. If you're still having trouble, give us a call anytime day or night at 423-648-1372.

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