EPB’s login systems are unavailable—Please return on Monday

Due to a necessary system update, we cannot process payments or other on-line transactions at this time.

Unavailable options include:

Login sections here at EPB.com
MyEPB app bill pay and energy account features (you can report an outage here)
Payment by phone

Bill due today? You can pay on Monday and still avoid late penalties. If you have a disconnection notice, you also have until Monday to pay or make a payment arrangement.

Need to login to your email? Click Here for EPBFi Email Login

We’re available 24/7/365 via Live Chat from this page or by texting or calling (423) 648-1372.

EPB in the News Press Releases EPB Quantum News Contact Media Relations EPB Logo and Resources

Customers Rate EPB Among the Best in the Nation in Surveys by J.D. Power and Consumer Reports

MEDIA STATEMENTCustomers Rate EPB Among the Best in the Nation in Surveys by J.D. Power and Consumer ReportsCHATTANOOGA, Tenn. (July 26, 2024) — In J.D. Power’s newly …

26 July 2024 · 3 min. read

Read More

Customers Rate EPB Among the Best in the Nation in Surveys by J.D. Power and Consumer Reports

MEDIA STATEMENTCustomers Rate EPB Among the Best in the Nation in Surveys by J.D. Power and Consumer ReportsCHATTANOOGA, Tenn. (July 26, 2024) — In J.D. Power’s newly …

26 July 2024 · 3 min. read

Read More

Press Releases

Planting a tree

EPB, City of Chattanooga and Reflection Riding to give away free trees beginning Saturday, April 12

Through Free Tree ReLeaf, EPB customers can receive two native trees per householdCHATTANOOGA, Tenn. (April 10, 20…

Read More

10 April 2025 · 3 min. read

chattanooga mayor credits epb

TV content costs drive increase for EPB Fiber Optics Fi TV subscribers

Local provider offers free guidance to help their customers saveCHATTANOOGA, Tenn. (March 21, 2025) – As the TV …

Read More

21 March 2025 · 2 min. read

woman holding phone displaying MyEPB app

New MyEPB app gives customers more control

Expanded energy and fiber optics services are now available through MyEPB appCHATTANOOGA, Tenn. (March 11, 2025) –…

Read More

11 March 2025 · 3 min. read

Chattanooga and Tennessee River Landscape

10-Digit Dialing is Coming to the Tennessee 423 Area Code in August 2025

Update from the Tennessee Public Utility Commission (TPUC):NASHVILLE, Tenn. (January 2025) – With new telephone nu…

Read More

31 January 2025 · 3 min. read

Rendering of ORNL demonstration on EPB Quantum Network

Protecting quantum signals: ORNL partnership with EPB tests new method for protecting quantum networks

Photo credit: Oak Ridge National LaboratoryCHATTANOOGA, Tenn. (Jan. 13, 2025)—Researchers at the Department of Ene…

Read More

13 January 2025 · 6 min. read

Chattanooga and Tennessee River Landscape

EPB to add localized energy resources to improve power resilience, keep costs lower over time

CHATTANOOGA, Tenn. (Dec. 20, 2024) – In support of EPB’s effort to further enhance energy reliability and resilien…

Read More

20 December 2024 · 3 min. read

See All

Planting a tree

EPB, City of Chattanooga and Reflection Riding to give away free trees beginning Saturday, April 12

Through Free Tree ReLeaf, EPB customers can receive two native trees per householdCHATTANOOGA, Tenn. (April 10, 20…

Read More

10 April 2025 · 3 min. read

chattanooga mayor credits epb

TV content costs drive increase for EPB Fiber Optics Fi TV subscribers

Local provider offers free guidance to help their customers saveCHATTANOOGA, Tenn. (March 21, 2025) – As the TV …

Read More

21 March 2025 · 2 min. read

woman holding phone displaying MyEPB app

New MyEPB app gives customers more control

Expanded energy and fiber optics services are now available through MyEPB appCHATTANOOGA, Tenn. (March 11, 2025) –…

Read More

11 March 2025 · 3 min. read

Chattanooga and Tennessee River Landscape

10-Digit Dialing is Coming to the Tennessee 423 Area Code in August 2025

Update from the Tennessee Public Utility Commission (TPUC):NASHVILLE, Tenn. (January 2025) – With new telephone nu…

Read More

31 January 2025 · 3 min. read

Rendering of ORNL demonstration on EPB Quantum Network

Protecting quantum signals: ORNL partnership with EPB tests new method for protecting quantum networks

Photo credit: Oak Ridge National LaboratoryCHATTANOOGA, Tenn. (Jan. 13, 2025)—Researchers at the Department of Ene…

Read More

13 January 2025 · 6 min. read

Chattanooga and Tennessee River Landscape

EPB to add localized energy resources to improve power resilience, keep costs lower over time

CHATTANOOGA, Tenn. (Dec. 20, 2024) – In support of EPB’s effort to further enhance energy reliability and resilien…

Read More

20 December 2024 · 3 min. read

See All

Contact Media Relations

FOR REPORTERS & MEDIA OUTLETS

FOR CUSTOMERS

We welcome journalists to contact the Media Relations team for information and news about EPB:

We’re available anytime to provide customer service and technical support.

1-423-648-1600

MediaRelations@epb.net

Follow @EPB_Chattanooga for the latest company news

1-423-648-1372

Start Live Chat

Inquiry Form

NEED A LOGO OR PHOTOS?

Click to gain access to the EPB Brand Central asset library.

EPB Resources

Contact Media Relations

FOR REPORTERS & MEDIA OUTLETS

We welcome journalists to contact the Media Relations team for information and news about EPB:

1-423-648-1600

MediaRelations@epb.net

Follow @EPB_Chattanooga for the latest company news

FOR CUSTOMERS

We’re available anytime to provide customer service and technical support.

1-423-648-1372

Start Live Chat

Inquiry Form

NEED A LOGO OR PHOTOS?

Click to gain access to the EPB Brand Central asset library.

EPB Resources

LOADING