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07 May 2024 · 4 min. read

EPB’s New Smart Net Plus for Business expands Wi-Fi and online security

CHATTANOOGA, Tenn. (May 7, 2024)EPB now offers newly enhanced Wi-Fi services for commercial customers with the launch of EPB Smart Net Plus for Business, a managed Wi-Fi network professionally installed by EPB Tech ProsSM and includes the free WorkPass app, which gives users complete control of their Wi-Fi anytime, anywhere from their smart device or mobile browser. EPB Smart Net Plus for Business provides comprehensive Wi-Fi coverage, equipment management and online security. As with all EPB’s services, Smart Net Plus for Business operates on Chattanooga’s 100% fiber optic network for delivery of ultrafast, symmetrical broadband capacity with access to unlimited, local award-winning support 24/7/365 at or 423-648-1372.

“Businesses have many technology requirements, such as keeping data secure and supporting more Wi-Fi devices. That’s why we launched EPB Smart Net Plus for Business,” said EPB Vice President of New Products Katie Espeseth. “EPB Smart Net Plus for Business is a professionally installed businesses solution that provides world-class Wi-Fi connectivity, the latest features and award-winning customer support so local companies can focus their efforts on building up their business.”

EPB Smart Net Plus for Business customers also gain access to a suite of tools through the accompanying WorkPass app to monitor, modify and manage their network, including how they receive information, view customer insights, monitor network threats, view quarantined devices and more.

  • Protection Against Cyberthreats: With three in four American companies at risk of becoming the victims of cyberattacks, businesses must have robust online security to protect valuable data. Enterprise-grade security available through EPB Smart Net Plus for Business helps secure networks against phishing, malware, spyware, ransomware and other attacks. The software updates automatically to defend against evolving risks, which users can monitor via the WorkPass app.

  • Most Current Technology: Some businesses may not have the in-house resources to set up a complete Wi-Fi network or stay on top of the most current technology. EPB provides local technical support to keep customers connected by providing the latest equipment and expertise so customers don’t have to do the legwork themselves.
  • Dedicated Zones for Security and Convenience: Businesses that offer Wi-Fi for customer use can rest assured sensitive information is secure with dedicated channels for business-critical systems, employees and guests.
  • Full Wi-Fi Coverage: EPB Smart Net Plus for Business ensures commercial customers get the full value of their Wi-Fi services with professional EPB Tech Pros installation and optimization to avoid dead zones, buffering, lag and other inconveniences.

Many more tools are available through EPB Smart Net Plus for Business and the WorkPass app, including guest analytics, motion sensing and more. Smart Net Plus for Business costs just $25 per month for customers who already have EPB Fi-Speed Internet for Business. Current business internet service customers can add Smart Net Plus for Business by signing in to their accounts at or calling 423-648-1500.


About EPB

EPB is a customer-focused technology company that delivers innovative power and telecommunications solutions to the Chattanooga area in pursuit of its mission to enhance the quality of life for the community it serves. In 2010, EPB completed a 100% fiber optic network accessible to all its customers as the basis for launching America’s first community-wide Gig speed internet. The company still operates the world’s fastest community-wide internet service today at speeds up to 25 Gig. EPB also utilizes Chattanooga’s fiber optic network as the communications backbone for the most advanced and highly automated power distribution system in the United States. In 2022, EPB continued its commitment to keeping Chattanooga on the cutting edge by establishing our nation’s first commercially available quantum network—EPB Quantum Network℠ powered by Qubitekk. This effort aligns local job creation efforts with the national priority to accelerate the commercialization of quantum technology.

Since switching the lights on for its first electric customer in 1939, EPB has grown to serve nearly a half a million people across a 600-square-mile service area with cutting-edge infrastructure that integrates power distribution and telecommunications. At the same time, EPB keeps customer benefit at the center of all its efforts, earning recognition from J.D. Power as the #1 Mid-Sized Utility in the South for the last eight consecutive years based on customer satisfaction ratings. Learn more at

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