EPB Offers Tools and Advice to Help Customers Save on TV

CHATTANOOGA, Tenn. (Feb. 24, 2023) – Price increases from TV content providers are again driving up the cost of TV subscriptions for EPB Fiber Optics customers. Effective April 1, 2023, the price of EPB Fi TV packages will increase by $2 per month for Bronze Tier Channels, $6 per month for Silver Tier Channels, and $7 per month for Gold Tier Channels.

“While TV content providers continue to drive up costs for subscribers across the nation, EPB is doing what we can to reduce the impact for our customers,” said EPB President and CEO David Wade. “In addition to providing personalized recommendations to help our customers find their best TV value whether they subscribe for TV through us or use streaming services, we have never increased internet prices in the 13 years since we launched.”

EPB MyBundle is a free online comparison service that provides personalized recommendations for customers to save money by choosing the streaming services they want, including some free options, and stop paying monthly set top box fees. EPB MyBundle also gives customers more flexibility to subscribe to TV content they want and avoid paying for unwanted channels. Through EPB MyBundle, EPB has helped many customers save hundreds of dollars per year—some save more than $1,000 annually.

Customers who would like additional support to personalize their TV services and find the best options to reduce their TV costs can call EPB’s local, award-winning anytime 24/7/365 at (423) 648-1372 or epb.com.

Pricing for premium channels remains the same as does pricing for all other EPB Fiber Optics services, including EPB Fi-Speed Internet, which has not increased since the service launched in 2009. Discounts for customers with two or more fiber optic services still apply. EPB pricing is transparent and simple by design with no contracts, hidden fees, data limits or speed throttling.

About EPB 

EPB delivers advanced smart city infrastructure and world-class energy and connectivity solutions, including the most resilient smart grid power distribution system in the United States and the fastest internet in the world. EPB gained national notice when it deployed America’s first community-wide Gig-speed internet in 2010, later expanding the ubiquitously available service to 10 Gig in 2015 and 25 Gig in 2022. Ever committed to keeping Chattanooga on the cutting edge, in 2022, EPB established EPB Quantum NetworkSM powered by Qubitekk, America’s first industry-led, commercially available quantum network designed for private companies as well as government and university researchers to run quantum equipment and applications in an established fiber optic environment.

EPB utilizes its fiber optic network as the communications backbone for more than 200,000 smart switches, sensors and other devices. As a result, the Chattanooga area’s power distribution system is the most advanced and highly automated smart grid in the nation. This led the U.S. Department of Energy to name EPB a living laboratory for pioneering smart grid technologies. Since then, EPB has partnered with Oak Ridge National Laboratory, the University of Tennessee at Chattanooga, and more than 20 other national research partners to play a critical role in more than $155 million in smart city research, earning such recognitions as the R&D 100 Award for its work to apply quantum technologies to securing America’s electric grid. EPB was also the first major power distribution utility to earn the GBCI’s PEER certification for having a highly automated, modernized electric power grid in 2015 and followed up in 2021 by re-certifying at PEER Gold.

EPB is an independent board of the City of Chattanooga which began serving customers in 1939 and today reaches a 600-square-mile service territory that includes the city of Chattanooga, Tennessee, and the surrounding area. Visit epb.com for more information.

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