Many different factors go into determining your energy costs – let's break it down.
No. The monthly recurring cost covers the equipment lease and all costs associated with maintenance, access to the software, firmware/software updates, suppo...
Switch to Paperless Billing and get a $10 bill credit for each account—that’s a $20 total credit if you convert both Energy and Fiber Optics bills.
Submit your request for EPB Payment Assistance with this form, or sign in to your myEPB account to autofill the form.
Choose billing options to fit your budget and schedule – from payment plans to flexible due dates, we'll work with you to make arrangements.
Residential customers may request to be billed on one of four optional dates each month. To choose a due date that’s right for you, call us at 423-648-1372.B...
If service is disconnected due to nonpayment, we require that all past due balances be paid as well as any reconnection fees and security deposits.