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Fi-Speed Internet Quick Start Guide

Learn more about Fi-Speed Internet for Business with this helpful quick start guide.
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Related FAQs

Fiber optic technology transmits information using laser-generated pulses of light that travel over hair-thin strands of glass fiber. Because light travels faster than anything else in the universe, fiber optics provide faster uploads and downloads while reducing network reaction times. Traditional communications companies use copper lines to transfer their signal to your home or business. EPB Fiber Optics is the area's only provider that uses 100% fiber optics.

So fast you could stream 1,754 online movies all at the same time – in HD – from a single internet connection without experiencing any buffering or lag time. While that’s more bandwidth than you may ever need – it’s an enormous platform of possibility for whatever online opportunities innovative thinkers can dream up next.

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Yes. Your installer will be happy to assist in migrating your devices to the new WiFi network. And, if you prefer to have your equipment hardwired, we will set this up using the 4 Gigabit LAN ports on the back of the device.

Minimum equipment requirements include: Processor - Intel i5 3.2GHz or higher and AMD FX-8120 or higher, Memory - 8GB or higher, Operating System (OS) - Windows 8.1 or Apple Mac OSX 10.8 or higher, PCIx Hard Drive with Sequential Read/Write over 1.25 GigaBytes per second.

Yes. We can help you improve productivity by giving your teleworkers a world-class connectivity solution that includes the world’s fastest internet, professional installation and 24/7 expert local technical support. To learn more schedule your free business technology assessment or call 423-648-1500.

All of your EPB Fiber Optics for Business services will appear on one bill. We do not require any upfront money, so all charges one-time and monthly recurring will be on one bill.

If you forget your password, click on “forgot password” and a reset link will be sent to the email address linked to your account. Follow the instructions to reset the password. If you run into any issues, please do not hesitate to call EPB 423-648-1500 and we will be happy to assist.

For other questions, get in touch with us

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Channel listings by package

The interactive guide below may include temporary, free preview channels that are not available in the package you select.
Please refer to the digital PDFs below for the most current channel tier listings.
Fi TV Select Channel Lineup | Lista De Canales

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