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Support

How can we help you today?

Does Smart Network for Business support my VPN?

Try the steps below to resolve your issue.

Yes. IP Sec passthrough is supported.

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Related FAQs

It’s unlimited. Record as much footage as you want for 7 days for each camera (or upgrade to 30 days for $10 more per camera per month), and keep clips for as long as you want. You can access it anywhere, on any streaming device.

All of your EPB Fiber Optics for Business services will appear on one bill. We do not require any upfront money, so all charges one-time and monthly recurring will be on one bill.

If you forget your password, click on “forgot password” and a reset link will be sent to the email address linked to your account. Follow the instructions to reset the password. If you run into any issues, please do not hesitate to call EPB 423-648-1500 and we will be happy to assist.

Yes. IP Sec passthrough is supported.

Yes. Our Advanced Email solution enables you to showcase your brand by adding a personalized web domain to your email address.

To learn more, schedule your free business technology assessment or call 423-648-1500.

There are no data limits. Use all of the data you want at no additional charge.

Minimum equipment requirements include: Processor - Intel i5 3.2GHz or higher and AMD FX-8120 or higher, Memory - 8GB or higher, Operating System (OS) - Windows 8.1 or Apple Mac OSX 10.8 or higher, PCIx Hard Drive with Sequential Read/Write over 1.25 GigaBytes per second.

For other questions, get in touch with us

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