Main Content
3x4-support-cover.jpg
Support

How can we help you today?

Do “Zero Energy Homes” really save on energy costs?

Yes! For example, EPB, Habitat for Humanity, and green l spaces worked together to implement these measures on a Habitat Home in 2019. The home included 98% of the recommendations outlined in this EPB Zero Energy Resource Guide. One year after completion, the homeowner reported energy savings of $230 annually over their previous apartment (the equivalent of $500 annually over the average residential bill in EPB’s service territory). In addition, they reported fewer allergy symptoms and better overall health. Plus, they were able to adopt cost-effective EPB Solar Share panels to offset the grid electricity needed for the home.

Was this information useful?

Related FAQs

You can make payments at one of three convenient EPB locations:

  • EPB East Brainerd Branch 830 Eastgate Loop – The EPB East Brainerd Service Center is located at 830 Eastgate Loop. This location offers 24/7 indoor and drive-thru payment machines, equipment returns, and in-person assistance Monday through Friday from 8:30 a.m. to 5:30 p.m.
  • EPB Hixson Branch 2124 North Point Blvd. - The EPB Hixson Service Center is located at 2124 Northpoint Boulevard. This location offers 24/7 indoor and drive-thru payment machines, equipment returns, and in-person assistance Monday through Friday from 8:30 a.m. to 5:30 p.m.
  • EPB Downtown Corporate Office 10 West M.L. King Blvd. - No contact, curbside payment machine on the Market Street side (across from Miller Park) available 24/7. Indoor payment machines available in lobby Monday-Friday, 8:00 a.m. - 5:00 p.m. Enter through the Broad Street entrance.

NOTE: If you need to pay your bill in cash, the payment machines at these three EPB locations are unable to provide change. Any payment over your bill amount will be credited to your account.

Skip a trip and pay your bill in cash where you already shop

We partner with retailers like Walgreens, CVS and Dollar General so you can conveniently handle your payment right at the checkout counter. It’s the perfect way to fit your bill payment into your day without having to make a special trip to an EPB branch. Click here for simple instructions on how to pay in cash at one of these retail locations.

In the MyEPB online portal you can manage your account information, pay your bills, see your usage history and much, much more.

Log on to MyEPB.

Since every EPB Electric Power customer account uses power before the first bill is received, we require an initial deposit of $200.00 to cover the cost of this power. However, all new applicants for service undergo a review of their credit history and those with a satisfactory credit rating may have the deposit waived or billed on the first month's bill. Customers with less than satisfactory credit will be required to pay a deposit in advance. Deposits may be paid using Visa, MasterCard, Discover Card, debit card or cash in person at one of our three convenient locations and must be paid before electric service can be connected.

If you’re building a home, renovating a home or simply making home improvements, you can follow EPB’s Zero Energy Resource Guide recommendations. Some of the recommendations need to be considered early in the homebuilding process, but some can be adopted as renovations or home improvements are made. However, any of the Zero Energy recommendations you follow will help make your home more energy efficient and can improve air quality.

Absolutely! EPB Energy Pros are standing by free of charge to consult with you on EPB Zero Energy recommendations, or anything energy related. To schedule a free EPB Energy Pro consultation, visit epb.com/energypros or call 423-648-1372.

As more and more homebuyers look for energy efficient homes, Zero Energy homes will give homebuilders and existing homeowners a sales advantage over traditionally-built homes. There are also tax incentives available to homebuilders for energy efficient homes built above and beyond EPB’s Zero Energy recommendations. The 2021 Energy Efficiency Tax Credit gives a $2,000 incentive to builders for each new home construction that meets a 50% energy efficient standard and $1,000 per manufactured home that meets a 30% energy efficient standard.

Yes! For example, EPB, Habitat for Humanity, and green l spaces worked together to implement these measures on a Habitat Home in 2019. The home included 98% of the recommendations outlined in this EPB Zero Energy Resource Guide. One year after completion, the homeowner reported energy savings of $230 annually over their previous apartment (the equivalent of $500 annually over the average residential bill in EPB’s service territory). In addition, they reported fewer allergy symptoms and better overall health. Plus, they were able to adopt cost-effective EPB Solar Share panels to offset the grid electricity needed for the home.

For other questions, get in touch with us

LOADING