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Support

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If I get a new device, will you come back and set it up on my Smart Network for Business?

Try the steps below to resolve your issue.

Yes. EPB will be happy to set up any new devices for you at no additional charge. In most instances, one of our highly trained technical support individuals can walk a customer through the steps over the phone. However, we would be happy to send someone to your business to assist.

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Related FAQs

No. EPB respects your privacy and will not access your video feed without your permission.

Standard installation is $110 per indoor camera and $220 per outdoor camera. There is also a $9 activation charge per camera installed.

Yes. EPB will be happy to set up any new devices for you at no additional charge. In most instances, one of our highly trained technical support individuals can walk a customer through the steps over the phone. However, we would be happy to send someone to your business to assist.

Yes. Our solutions are scalable to grow and expand with your business. In addition to upgrading internet speed and equipment, you can also move to our enterprise-level solution - EPB Hosted WiFi.

Yes, you will be billed for the router and any extenders.

Yes. Our Advanced Email solution enables you to showcase your brand by adding a personalized web domain to your email address.

To learn more, schedule your free business technology assessment or call 423-648-1500.

There are no data limits. Use all of the data you want at no additional charge.

For other questions, get in touch with us

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