How can we help you today?

When I play back a recorded program am I using one of my streams?

Try the steps below to resolve your issue.


Was this information useful?

Related FAQs

The EPB Fi TV app offers the same three Channel Packages as our previous TV plans, including:

  • Bronze (23 channels, including all local affiliates)
  • Silver (95 channels)
  • Gold (156 channels plus 50 music channels)

All available On Demand content for each network is also included.

See the most current channel lineup

You can install the EPB Fi TV app on as many devices as you like. But remember that you only have 6 streams for simultaneous viewing unless you purchase additional streams for $2.50 each per month, with an upper limit of 10 total streams.

Order or upgrade Fi TV today.

If your TV is not a compatible smart TV, then yes. However, streaming devices can be moved from TV to TV if you don’t want to buy one for every TV. Also, remember you can watch Fi TV on other streaming devices such as tablets and smartphones. Watch these helpful videos for more information.

Unfortunately we cannot, because each Fire TV Stick only comes with one remote.

Most popular channels, but not all, will support both of these features. But you may find that these features won't work on some channels.



For other questions, get in touch with us